Callers hearing informative messages on hold stay on the line over 3 minutes longer...— North American Telecommunications Association
The secret to having a successful telephone on hold messaging system is to keep the information fresh and interesting.
The good news is that we have packages that start from just a few dollars per day. A message on hold system from 1800 ONHOLD is an investment that will pay for itself many times over.
Each 4-minute audio production we record contains 6-8 separate messages mixed with music. The number of times you update these will depend upon a few things, like the number of calls you receive per day and how long regular callers spend on hold. Most of our clients budget $1,500-$3,000 annually. This includes new recordings uploaded to your site regularly. If your phone system does not support internal MOH playback*, we provide free use of a Digital Message Centre. Please contact us for a detailed pricing estimate for your business.
Our all-inclusive service agreements mean there are no little ‘invoice surprises’ — everything is included. Each package incorporates:
No establishment fee, saving you $200 (be quick, offer ends 31 March 2010).
In most cases, installation is simple. On the slight chance that your telephone system requires programming to accept our service, we will arrange for a technician to visit your site at our expense.
If your company has more than one location, you could save up to 65% on additional sites! Ask us for a quote.
Payment can be arranged by Easy Direct Debit from a bank account or from any of the following credit cards:
* Some VoIP based telephone systems have internal MOH playback facilities.
